Last updated: 18 August 2026
Ullmatech (“Ullmatech”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, become a client, purchase our services, or otherwise interact with us.
For the purposes of applicable UK data protection law, including the UK General Data Protection Act 2018 (“UK GDPR”) and the Data Protection Act 2018, Ullmatech is the data controller for personal information we process, except where we process information on behalf of a client as a data processor.
1. Who we are
Ullmatech provides website design and development, web application development, UI/UX design, landing page development, website optimisation, graphic design, video and digital content creation, SEO, Google Business Profile optimisation, hospitality website design and photography, and ongoing digital marketing and website support.
Business name: Ullmatech
Website: https://ullmatech.co.uk/
Contact: hello@ullmatech.co.uk
Registered address: 21 Chapel Lane, Butleigh, Somerset, BA6 8TB
2. Information we collect
Depending on how you interact with us, we may collect:
Information you provide to us
This may include:
- Name
- Company or organisation name
- Email address
- Telephone number
- Billing and business information
- Project requirements
- Approximate project budget
- Website addresses
- Marketing and business information
- Content, images, documents and other materials supplied for a project
- Correspondence and communications with us
- Information relating to support requests and Task Credits
- Payment and transaction information
Our project enquiry form may ask for your name, company, email address, phone number, the type of service you require, your approximate budget and details of your project.
Information collected automatically
When you visit our website, we may automatically collect information such as:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring website
- Approximate geographic location
- Date and time of visits
- Website usage and interaction data
This information may be collected using cookies, analytics tools and similar technologies.
3. How we use your information
We may use your personal information to:
- Respond to enquiries
- Provide quotations and proposals
- Deliver contracted services
- Manage client accounts
- Process payments
- Manage Digital Support Plans and Task Credits
- Communicate with clients
- Provide website maintenance and technical support
- Manage projects and deadlines
- Provide SEO, marketing, design and development services
- Improve our website and services
- Send service-related communications
- Send marketing communications where permitted by law
- Maintain business and financial records
- Prevent fraud, misuse or security threats
- Comply with legal and regulatory obligations
- Establish, exercise or defend legal claims
We will only use personal information where we have a lawful basis to do so.
4. Lawful basis for processing
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
Where processing is necessary to provide a service you have requested or to take steps before entering into a contract.
Legal obligation
Where we are required to process information to comply with a legal or regulatory obligation.
Legitimate interests
Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Examples may include managing our business, improving our services, maintaining security, responding to enquiries and defending legal claims.
Consent
Where we ask for your consent, such as for certain marketing communications or non-essential cookies.
You may withdraw consent at any time.
5. Marketing communications
We may occasionally contact existing clients or prospective clients about services, updates, offers or other information that may be relevant to them.
Where consent is required, we will obtain it before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided or by contacting us.
We will continue to send essential service communications where necessary, such as project updates, invoices, account information, security notices or changes to our services.
6. Cookies and analytics
Our website may use cookies and similar technologies.
Cookies may be used for:
- Essential website functionality
- Security
- Remembering preferences
- Website analytics
- Understanding how visitors use our website
- Improving website performance
- Marketing or advertising, where applicable
Where required by law, we will request consent before placing non-essential cookies.
You can control cookies through your browser settings and, where available, our cookie consent mechanism.
7. Third-party services
We may use third-party providers to help us operate our business and deliver services.
These may include providers of:
- Website hosting
- Analytics
- Payment processing
- Project management
- Customer relationship management
- Cloud storage
- Marketing platforms
- Email marketing
- Website security
- Website development and deployment
- Professional services
These providers may process personal information on our behalf.
Where appropriate, we will ensure suitable contractual and technical safeguards are in place.
8. Client websites and third-party platforms
When providing website development, SEO, marketing or support services, we may be given access to client websites, hosting accounts, social media accounts, analytics platforms, email marketing platforms, advertising accounts and other third-party systems.
We will use such access only for legitimate business purposes connected with the services we are providing.
Clients remain responsible for ensuring that they have the necessary rights and permissions to provide us with access to these systems and information.
9. Processing information on behalf of clients
Where Ullmatech processes personal information contained within a client’s website, database, CRM, mailing list or other system solely on the client’s instructions, the client may be the data controller and Ullmatech may act as a data processor.
In those circumstances, the client remains responsible for ensuring that it has an appropriate lawful basis for collecting and using that information.
Where required, additional data processing terms may apply.
10. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may depend on:
- The nature of the information
- Whether you are an existing or former client
- Legal and accounting requirements
- Our legitimate business interests
- Whether the information is required to establish or defend a legal claim
Financial and transaction records may need to be retained for longer periods to comply with legal obligations.
11. Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Accidental loss
- Destruction
- Alteration
- Disclosure
- Misuse
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You are responsible for keeping your passwords and account credentials confidential and for using appropriate security measures on accounts to which you provide Ullmatech access.
12. International transfers
Some third-party providers we use may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is made in accordance with applicable data protection law.
13. Your rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information
- Request restriction of processing
- Object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
- Complain to the Information Commissioner’s Office
Requests should be sent to hello@ullmatech.co.uk.
We may need to verify your identity before responding to certain requests.
14. Complaints
If you have a concern about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK’s Information Commissioner’s Office (ICO).
15. Children’s information
Our website and services are not specifically directed at children. We do not knowingly collect personal information from children for marketing purposes.
16. Links to other websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policy of any external website you visit.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The latest version will be published on this page with the updated date.
18. Contact us
If you have any questions about this Privacy Policy or how we process personal information, please contact:
Ullmatech
21 Chapel Lane, Butleigh, Somerset, BA6 8TB
hello@ullmatech.co.uk
01428 751188